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Pay for APRIL is currently being processed therefore it is not possible to make any changes to your personal or bank account details. If you urgently need to make a change to your bank account, then please contact your pay clerk.

  • Payslips for your April salary will be available to view from Wednesday 23rd April 2014.

  • P60's for tax year 2013/14 are now available on-line.

  • The new pay ranges that are effective from 01/04/2014, as part of the Pay and Grade review, will be updated in individuals' records but you may not be able to see your new pay range immediately. This is due to how system updates function. Be assured that you will be paid correctly on the 25 April. As annual leave entitlement is linked to the pay range your annual leave may not be reflected correctly until the change is made. Once the system is fully updated your annual leave entitlement will include any carry forward you may have from the previous leave year (maximum of 3 days, pro rata for part time employees). You can continue to enter annual leave dates on Selfserve4you as the process of authorising leave will not be affected. Please note this does not affect school based staff who will retain their current grade status and are not required to book annual leave.

    Important Information for Medway Council Employees - National Fraud Initiative
    Medway Council is under a duty to protect the public funds it administers and to prevent or detect fraud. The Authority may share your personal information with other bodies responsible for auditing or administering public funds to achieve this.

    As part of the National Fraud Initiative, Medway Council is required to provide key payroll data and personal identifiers such as contact details to the Audit Commission, so that comparisons may be made with information provided by other public bodies. The information is provided in accordance with the Audit Commission's Code of Data Matching Practice 2008 and the Data Protection Act 1998

    Are you a Medway Resident?
    Staff may apply and be eligible to receive assistance by way of a council service (including but not limited to disabled parking Blue Badge, social housing) or financial assistance (including but not limited to housing benefit, council tax discounts, care package).
    It remains your responsibility to report immediately, to the relevant council department, any changes in your circumstances including all changes to your earnings which may effect your entitlement to the service or financial assistance you receive.

    Please note: Medway Council will not be held liable for any actions resulting from an individual disclosing personal information and/or login credentials. Before entering the system please remember that it contains confidential information, and by logging on you are agreeing to comply with any relevant policies or legislation relating to IT or information security.

    First Time Logon Instructions

    To log onto the system the first time you will require your 7 digit employee reference number (which can be found on a previous payslip or contract). Select forgotten password and follow the onscreen instructions. Alternatively, Click here to obtain instructions that you can print if required.

    HR and SelfServe4You Queries - please contact the HR Advice Line on 01634 334499 or email

    Payroll Queries please click here to identify your payclerk and their direct line telephone number.

    External Contacts

    For Information on Tax, please click here.
    For Information on National Insurance (NI), please click here.

    Pension Schemes

    For information on the Local Government Pension Scheme (LGPS), please click here.
    For information on the Teachers Pension Scheme (TPS), please click here.

    Supported Web Browsers
    The following Web Browsers are supported for use with SelfServe4You;

    • Internet Explorer Version 8 and Above
    • Mozilla Firefox
    • Safari on Apple Mac
    Our software provider is in the process of developing the software to support Google Chrome

    If you have been experiencing any problems, please ensure you are using one of the supported browsers.